Question 1

Do you accept purchase orders?

Accepted Answer

Yes. We accept purchase orders with NET-30 terms for school districts and approved accounts.

Question 2

What is turnaround for bulk Chromebook repair?

Accepted Answer

Typically 5–10 business days for batches of 10–50 devices after we receive them.

Question 3

Do you access student data?

Accepted Answer

Never. We work at the hardware level only and do not sign into student accounts.

Question 4

Can parents use you for school-issued devices?

Accepted Answer

Yes — confirm with your school IT office first if the device is district property.

Question 5

What Chromebook brands do you repair?

Accepted Answer

Acer, Lenovo, HP, Dell, Samsung, ASUS, CTL, Prowise, and other common education models.

Question 6

What if a device is beyond repair?

Accepted Answer

No fix, no fee for declined repairs. We offer secure recycling for beyond-repair units.

Question 7

Do you offer on-site service?

Accepted Answer

Standard service is mail-in plus local SWFL pickup. On-site for large fleets (50+) can be arranged.

Chip's Tech Repair

K-12 School Repair