Chip's Tech Repair

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Mail-in guide

PS5 HDMI Port Repair - Mail-In From $129

No signal? Black screen? HDMI port damage? We fix it at the board level — HDMI port + retimer IC. From $129. Quote before work. Prices include return shipping unless stated otherwise.

Text Your PS5 Model + SymptomsFill mail-in intake form
✓ Free diagnosis & quote✓ 90-day warranty✓ Free return shipping

Before you ship

Mail-in device intake form

Takes ~2 minutes. We get your contact info, device details, serial/IMEI, issue, and whether data matters — so the bench is ready when your package arrives.

Required before shipping: fill this out first, then text us for a quote / ship-to address. Do not ship until we confirm.
Fill mail-in intake form Or text (941) 313-7695
  • Name, phone, email
  • Device type + brand/model
  • Serial number and IMEI (if available)
  • What's wrong + whether data is important
  • Passcode (optional) · tracking number after you ship

Step-by-step

How mail-in works

1

Fill the intake form

Name, model, serial if available, symptoms, and whether data matters. Open mail-in intake form.

2

Text us

PS5 model (Disc/Digital/Slim/Pro) + symptoms. Add photos of the HDMI port if possible.

3

Get a firm quote

We confirm the price before any work. You approve.

4

Get the ship-to address

Sent via text ONLY after quote confirmation. Do not ship to any other address.

5

Pack it right

Console only. No controller, no cables (unless asked). Bubble wrap x2. Snug box. Double-box for PS5. Include a note: your name + phone + ticket #.

6

Ship with tracking + insurance

USPS Priority, UPS Ground, or FedEx Ground. Insure for full value. You are responsible for outbound shipping and insurance.

7

We repair

HDMI port replacement + retimer IC board work. Tested before return.

8

Get it back

We ship it back with tracking. Return shipping is included in the listed price unless we say otherwise.

Packing checklist

Ship it safe

  • Console only (no controller, no cables)
  • Bubble wrap — minimum 2 layers
  • Snug inner box — no shifting
  • Outer shipping box — double-boxed for PS5
  • Note inside: name + phone + ticket #
  • Remove any discs from the drive
  • Ship with tracking + insurance
Do NOT use foam peanuts. They shift and create gaps.

Full shipping policy →

What we fix

PS5 / PS4 pricing

RepairDetailsFrom
HDMI port / no signalPort + retimer IC. Return shipping included.$129
Overheating / liquid metalRepaste / liquid metal service.Quoted
Southbridge / board-levelComplex board work.$169+
PS4 HDMIHDMI port. Return shipping included.$120

All console pricing →

Stick drift?

PS5 controller stick repair

While your PS5 is in, get your controller fixed too. We upgrade OEM DualSense controllers with drift-free hall-effect sticks — both sticks + calibration, $59. See details →

FAQ

Common questions

How long does PS5 HDMI repair take?
Usually 1–2 business days after we receive it.
Do prices include return shipping?
Prices include return shipping unless stated otherwise. Contiguous USA, tracked.
What if my PS5 has other problems too?
We'll text you before doing anything extra. Quote before work — always.
Do I need to remove my PSN account?
No, but remove any discs. We don't access your account.
What if it's unrepairable?
No fix, no fee. We'll offer buyback or recycling.

Ready to fix it?

Text your device model + what's wrong. Quote in minutes.

Text (941) 313-7695