Mail-in guide
PS5 HDMI Repair. Mail It In. Get It Back.
No signal? Black screen? HDMI port damage? We fix it at the board level — HDMI port + retimer IC. From $79.
Text Your PS5 Model + SymptomsStep-by-step
How mail-in works
Text us
PS5 model (Disc/Digital/Slim/Pro) + symptoms. Add photos of the HDMI port if possible.
Get a firm quote
We confirm the price before any work. You approve.
Get the ship-to address
Sent via text ONLY after quote confirmation. Do not ship to any other address.
Pack it right
Console only. No controller, no cables (unless asked). Bubble wrap x2. Snug box. Double-box for PS5. Include a note: your name + phone + ticket #.
Ship with tracking + insurance
USPS Priority, UPS Ground, or FedEx Ground. Insure for full value. You are responsible for outbound shipping and insurance.
We repair
HDMI port replacement + retimer IC board work. Tested before return.
Get it back FREE
We ship it back with tracking. Free return shipping (contiguous USA).
Packing checklist
Ship it safe
- Console only (no controller, no cables)
- Bubble wrap — minimum 2 layers
- Snug inner box — no shifting
- Outer shipping box — double-boxed for PS5
- Note inside: name + phone + ticket #
- Remove any discs from the drive
- Ship with tracking + insurance
What we fix
PS5 / PS4 pricing
| Repair | Details | From |
|---|---|---|
| HDMI port / no signal | Port + retimer IC. | $79 |
| Overheating / liquid metal | Repaste / liquid metal. | Quoted |
| Southbridge / board-level | Complex board work. | $79+ |
| PS4 HDMI / board-level | Port and board repairs. | $79 |
FAQ